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Help with your account, membership and training journal. Find a quick answer below or get in touch.
Need a hand?
Tell us what happened, your iPhone model and your iOS version. Include a screenshot if it helps.
Common questions
I can’t sign in. What should I try?
Use the same method you used to create your account. If you registered with email and password, confirm your email using the verification message. Check spam or resend the message in the app. Use the password-reset option if you have forgotten your password. Google and Apple accounts use their own sign-in buttons.
How do the free trial and subscription work?
FIGHTR Premium is a monthly subscription. Eligible new subscribers receive seven days free, then the US price is $7.99 per month. Your App Store shows the price in your currency and whether you qualify for a trial before you subscribe. The subscription renews automatically unless canceled. An account and an active entitlement are required for training access.
How do I cancel or restore my subscription?
Open FIGHTR’s Profile and choose Manage membership, or open iPhone Settings, tap your name, then Subscriptions. Select FIGHTR to manage or cancel it. To restore access, use Restore purchases in FIGHTR while signed in to the Apple Account that made the purchase. Deleting the app, its training data or your FIGHTR account does not cancel a subscription.
Can I train without equipment?
Yes. Your equipment selection determines whether striking rounds use a bag or shadowboxing and whether grappling uses a dummy or solo movements. Edit your equipment in Profile. Warm-up shadowboxing remains shadowboxing even when you have a bag.
Why does the voice stop during some parts of training?
Voice callouts are for guided striking rounds. Stretching, freestyle work and grappling do not use punch-and-kick callouts. The timer pauses when you leave the app; return to FIGHTR to resume your session.
Where is my training history?
Your journal is saved on your iPhone, separately for each FIGHTR account. Signing in on another phone does not sync your logs. Signing out keeps the journal on the original phone. In Profile, choose Export training backup to keep a readable copy. Keep exports private; anyone you share one with can read it.
How do I delete my data or account?
In Profile, Delete my training data removes the current local journal. Delete my account removes your Firebase account and that account’s journal on this phone after you confirm your identity. Exports and copies on other devices are not removed. If you cannot access your account, email support for help with an account-deletion request. We may need to verify ownership. Remember to cancel any Apple subscription separately.
How do I report a technique or illustration issue?
Email support with the technique or combination name and the step number. Include the discipline and, if possible, a screenshot so we can identify the exact movement.